HBR Guide to Dealing with Conflict HBR Guide Series

HBR Guide to Dealing with Conflict  HBR Guide Series Author Amy Gallo
ISBN-10 9781633692169
Year 2017-03-14
Pages 192
Language en
Publisher Harvard Business Review Press
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Hbr Guide to Dealing With Conflict at Work

Hbr Guide to Dealing With Conflict at Work Author Amy Gallo
ISBN-10 1633692159
Year 2017-04-04
Pages 192
Language en
Publisher
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productivewhere it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The "HBR Guide to Dealing with Conflict at Work" will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether youand your counterparttypically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart s emotions Develop a resolution together Know when to walk away "Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges." "

HBR Guide to Office Politics

HBR Guide to Office Politics Author Karen Dillon
ISBN-10 9781625275325
Year 2014
Pages 175
Language en
Publisher Harvard Business Press
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Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues—even the challenging ones—for the good of your organization and your career. How can you do that without compromising your integrity? By acknowledging that power dynamics and unwritten rules exist—and constructively navigating them. Whether you're a new professional or an experienced one, this guide will teach you how to: (1) Build relationships with difficult people, (2) gain allies and increase your sphere of influence, (3) wrangle resources, (4) move up without alienating your colleagues, (5) avoid power games and petty rivalries, and (6) claim credit when it's due.

HBR Guide to Negotiating HBR Guide Series

HBR Guide to Negotiating  HBR Guide Series Author Jeff Weiss
ISBN-10 9781633690776
Year 2016-01-26
Pages 208
Language en
Publisher Harvard Business Review Press
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Forget about the hard bargain. Whether you’re discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a family event, negotiating can be stressful. One person makes a demand, the other concedes a point. In the end, you settle on a subpar solution in the middle—if you come to any agreement at all. But these discussions don’t need to be win-or-lose situations. Written by negotiation expert Jeff Weiss, the HBR Guide to Negotiating provides a disciplined approach to finding a solution that works for everyone involved. Using a seven-part framework, this book delivers tips and advice to move you from a game of concessions and compromises to one of collaboration and creativity, resulting in better outcomes and better working relationships. You’ll learn how to: • Prepare for your conversation • Understand everyone’s interests • Craft the right message • Work with multiple parties • Disarm aggressive negotiators • Choose the best solution

HBR Guide to Building Your Business Case HBR Guide Series

HBR Guide to Building Your Business Case  HBR Guide Series Author Raymond Sheen
ISBN-10 9781633690035
Year 2015-06-16
Pages 176
Language en
Publisher Harvard Business Review Press
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Get your idea off the ground. You’ve got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching. The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case. You’ll learn how to: Spell out the business need for your idea Align your case with strategic goals Build the right team to shape and test your idea Calculate the return on investment Analyze risks and opportunities Present your case to stakeholders

HBR Guide to Coaching Employees HBR Guide Series

HBR Guide to Coaching Employees  HBR Guide Series Author Harvard Business Review
ISBN-10 9781625275387
Year 2014-11-18
Pages 192
Language en
Publisher Harvard Business Review Press
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Help your employees help themselves. As a manager in today’s business world, you can’t just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who’s eager to advance, an underperformer who’s dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them. In the HBR Guide to Coaching Employees you’ll learn how to: Create realistic but inspiring plans for growth Ask the right questions to engage your employees in the development process Give them room to grapple with problems and discover solutions Allow them to make the most of their expertise while compelling them to stretch and grow Give them feedback they’ll actually apply Balance coaching with the rest of your workload Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Performance Management HBR Guide Series

HBR Guide to Performance Management  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633692794
Year 2017-06-20
Pages 256
Language en
Publisher Harvard Business Press
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Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Making Every Meeting Matter HBR Guide Series

HBR Guide to Making Every Meeting Matter  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633692183
Year 2016-11-15
Pages 240
Language en
Publisher Harvard Business Review Press
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Make every minute count. Your calendar is full, and yet your meetings don’t always seem to advance your work. Problems often arise with unrealistic or vague agendas, off-track conversations, tuned-out participants who don’t know why they’re there, and follow-up notes that no one reads—or acts on. Meetings can feel like a waste of time. But when you invest a little energy in preparing yourself and your participants, you’ll stay focused, solve problems, gain consensus, and leave each meeting ready to take action. With input from over 20 experts combined with useful checklists, sample agendas, and follow-up memos, the HBR Guide to Making Every Meeting Matter will teach you how to: • Set and communicate your meeting’s purpose • Invite the right people • Prepare an achievable agenda • Moderate a lively conversation • Regain control of a wayward meeting • Ensure follow-through without babysitting or haranguing Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Harvard Business Review on Negotiation and Conflict Resolution

Harvard Business Review on Negotiation and Conflict Resolution Author
ISBN-10 1578512360
Year 2000
Pages 228
Language en
Publisher
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Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive.Harvard Business Review on Negotiation and Conflict Resolutionoffers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.

HBR Guide to Persuasive Presentations HBR Guide Series

HBR Guide to Persuasive Presentations  HBR Guide Series Author Nancy Duarte
ISBN-10 9781422187159
Year 2012-09-18
Pages 208
Language en
Publisher Harvard Business Press
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TAKE THE PAIN OUT OF PRESENTATIONS. Terrified of speaking in front of a group? Or simply looking to polish your skills? No matter where you are on the spectrum, this guide will give you the confidence and the tools you need to get results. Written by presentation expert Nancy Duarte, the HBR Guide to Persuasive Presentations will help you: • Win over tough crowds • Organize a coherent narrative • Create powerful messages and visuals • Connect with and engage your audience • Show people why your ideas matter to them • Strike the right tone, in any situation

HBR Guide to Being More Productive HBR Guide Series

HBR Guide to Being More Productive  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633693098
Year 2017-06-27
Pages 256
Language en
Publisher Harvard Business Press
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Every day begins with the same challenge: too many tasks on your to-do list and not enough time to accomplish them. Perhaps you tell yourself to just buckle down and get it all done—skip lunch, work a longer day. Maybe you throw your hands up, recognize you can't do it all, and just begin fighting the biggest fire or greasing the squeakiest wheel. And yet you know how good it feels on those days when you're working at peak productivity, taking care of difficult and meaty projects while also knocking off the smaller tasks that have been hanging over your head forever. Those are the times when your day didn't run you—you ran your day. To have more of those days more often, you need to discover what works for you given your strengths, your preferences, and the things you must accomplish. Whether you're an assistant or the CEO, whether you've been in the workforce for 40 years or are just starting out, this guide will help you be more productive. You'll discover different ways to: Motivate yourself to work when you really don't want to Take on less, but get more done Preserve time for your most important work Improve your focus Make the most of small pockets of time between meetings Set boundaries with colleagues—without alienating them Take time off without tearing your hair out Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Managing Up and Across

HBR Guide to Managing Up and Across Author Harvard Business Review
ISBN-10 9781422187609
Year 2013-01-15
Pages 208
Language en
Publisher Harvard Business Review Press
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ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU? To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own? By managing up, down, and across the organization. Your success depends on it, whether you’re a young professional or an experienced leader. The HBR Guide to Managing Up and Across will help you: • Advance your agenda—and your career—with smarter networking • Build relationships that bring targets and deadlines within reach • Persuade decision makers to champion your initiatives • Collaborate more effectively with colleagues • Deal with new, challenging, or incompetent bosses • Navigate office politics

HBR Guide to Leading Teams

HBR Guide to Leading Teams Author Mary Shapiro
ISBN-10 9781633690417
Year 2015
Pages 176
Language en
Publisher Harvard Business Press
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Dysfunctional teams are maddeningyet are a reality of organizational life. How often have you sat in team meetings complaining to yourself, What a colossal waste of time. Why does it take forever for this group to make a simple decision? What are we even trying to achieve here?” But as the team leader, you have the power to change things for the better. It's up to you to get people to work well together and produce results. How do you avoid the pitfalls you've experienced so painfully in the past? Team expert Mary Shapiro offers step-by-step advice, drawing on time-tested principles, practical exercises, guidelines for structured team conversations, and examples from a range of industries and organizational settings.

HBR Guide to Project Management HBR Guide Series

HBR Guide to Project Management  HBR Guide Series Author Harvard Business Review
ISBN-10 9781422187319
Year 2013-01-08
Pages 208
Language en
Publisher Harvard Business Press
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MEET YOUR GOALS—ON TIME AND ON BUDGET. How do you rein in the scope of your project when you’ve got a group of demanding stakeholders breathing down your neck? And map out a schedule everyone can stick to? And motivate team members who have competing demands on their time and attention? Whether you’re managing your first project or just tired of improvising, this guide will give you the tools and confidence you need to define smart goals, meet them, and capture lessons learned so future projects go even more smoothly. The HBR Guide to Project Management will help you: • Build a strong, focused team • Break major objectives into manageable tasks • Create a schedule that keeps all the moving parts under control • Monitor progress toward your goals • Manage stakeholders’ expectations • Wrap up your project and gauge its success

HBR Guide to Finance Basics for Managers HBR Guide Series

HBR Guide to Finance Basics for Managers  HBR Guide Series Author Harvard Business Review
ISBN-10 9781422187326
Year 2012-09-18
Pages 208
Language en
Publisher Harvard Business Review Press
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DON’T LET YOUR FEAR OF FINANCE GET IN THE WAY OF YOUR SUCCESS Can you prepare a breakeven analysis? Do you know the difference between an income statement and a balance sheet? Or understand why a business that’s profitable can still go belly-up? Has your grasp of your company’s numbers helped—or hurt—your career? Whether you’re new to finance or you just need a refresher, this go-to guide will give you the tools and confidence you need to master the fundamentals, as all good managers must. The HBR Guide to Finance Basics for Managers will help you: • Learn the language of finance • Compare your firm’s financials with rivals’ • Shift your team’s focus from revenues to profits • Assess your vulnerability to industry downturns • Use financial data to defend budget requests • Invest smartly through cost/benefit analysis