HBR Guide to Dealing with Conflict HBR Guide Series

HBR Guide to Dealing with Conflict  HBR Guide Series Author Amy Gallo
ISBN-10 9781633692169
Year 2017-03-14
Pages 192
Language en
Publisher Harvard Business Review Press
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guides to Emotional Intelligence at Work Collection 5 Books HBR Guide Series

HBR Guides to Emotional Intelligence at Work Collection  5 Books   HBR Guide Series Author Harvard Business Review
ISBN-10 9781633694187
Year 2017-11-14
Pages 1088
Language en
Publisher Harvard Business Press
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Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion. This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across. You’ll learn how to: Monitor and channel your moods and reactions Determine your emotional intelligence strengths and weaknesses Deal with difficult people Understand when to resolve a conflict head-on--and when to let it go Influence others across the organization Build supportive alliances with coworkers and colleagues Handle workplace stress in productive ways Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Making Every Meeting Matter HBR Guide Series

HBR Guide to Making Every Meeting Matter  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633692183
Year 2016-11-15
Pages 240
Language en
Publisher Harvard Business Review Press
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Make every minute count. Your calendar is full, and yet your meetings don’t always seem to advance your work. Problems often arise with unrealistic or vague agendas, off-track conversations, tuned-out participants who don’t know why they’re there, and follow-up notes that no one reads—or acts on. Meetings can feel like a waste of time. But when you invest a little energy in preparing yourself and your participants, you’ll stay focused, solve problems, gain consensus, and leave each meeting ready to take action. With input from over 20 experts combined with useful checklists, sample agendas, and follow-up memos, the HBR Guide to Making Every Meeting Matter will teach you how to: • Set and communicate your meeting’s purpose • Invite the right people • Prepare an achievable agenda • Moderate a lively conversation • Regain control of a wayward meeting • Ensure follow-through without babysitting or haranguing Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Performance Management HBR Guide Series

HBR Guide to Performance Management  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633692794
Year 2017-06-20
Pages 256
Language en
Publisher Harvard Business Press
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Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Being More Productive HBR Guide Series

HBR Guide to Being More Productive  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633693098
Year 2017-06-27
Pages 256
Language en
Publisher Harvard Business Press
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Every day begins with the same challenge: too many tasks on your to-do list and not enough time to accomplish them. Perhaps you tell yourself to just buckle down and get it all done—skip lunch, work a longer day. Maybe you throw your hands up, recognize you can't do it all, and just begin fighting the biggest fire or greasing the squeakiest wheel. And yet you know how good it feels on those days when you're working at peak productivity, taking care of difficult and meaty projects while also knocking off the smaller tasks that have been hanging over your head forever. Those are the times when your day didn't run you—you ran your day. To have more of those days more often, you need to discover what works for you given your strengths, your preferences, and the things you must accomplish. Whether you're an assistant or the CEO, whether you've been in the workforce for 40 years or are just starting out, this guide will help you be more productive. You'll discover different ways to: Motivate yourself to work when you really don't want to Take on less, but get more done Preserve time for your most important work Improve your focus Make the most of small pockets of time between meetings Set boundaries with colleagues—without alienating them Take time off without tearing your hair out Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guides to Performance Management Collection 4 Books HBR Guide Series

HBR Guides to Performance Management Collection  4 Books   HBR Guide Series Author Harvard Business Review
ISBN-10 9781633694224
Year 2017-10-17
Pages 864
Language en
Publisher Harvard Business Press
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If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your year-end assessment, to providing individual feedback and coaching and establishing group cohesion and accountability, this collection teaches you the skills you need to inspire your team to greater success. This specially priced four-volume set includes books from the HBR Guide series on the topics of Performance Management, Coaching Employees, Delivering Effective Feedback, and Leading Teams. You'll learn how to: Set--and adapt--employee and team goals Assess performance fairly Coach your employees through tough situations React calmly if someone gets defensive when you deliver feedback Create plans for individual development Rethink how you use performance ratings Avoid burnout on your team Foster group camaraderie and cooperation Hold your team accountable Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Managing Up and Across HBR Guide Series

HBR Guide to Managing Up and Across  HBR Guide Series Author Harvard Business Review
ISBN-10 9781422187616
Year 2013-01-08
Pages 208
Language en
Publisher Harvard Business Press
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ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU? To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own? By managing up, down, and across the organization. Your success depends on it, whether you’re a young professional or an experienced leader. The HBR Guide to Managing Up and Across will help you: • Advance your agenda—and your career—with smarter networking • Build relationships that bring targets and deadlines within reach • Persuade decision makers to champion your initiatives • Collaborate more effectively with colleagues • Deal with new, challenging, or incompetent bosses • Navigate office politics

HBR Guide to Emotional Intelligence HBR Guide Series

HBR Guide to Emotional Intelligence  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633692732
Year 2017-06-06
Pages 256
Language en
Publisher Harvard Business Press
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Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it’s not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you’ll learn how to: Determine your emotional intelligence strengths and weaknesses Understand and manage your emotional reactions Deal with difficult people Make smarter decisions Bounce back from tough times Help your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Connectography

Connectography Author Parag Khanna
ISBN-10 9788893250887
Year 2016-09-29T00:00:00+02:00
Pages 656
Language it
Publisher Fazi Editore
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Dalla sua città di residenza, Singapore, il famoso stratega geopolitico indiano Parag Khanna si è spostato verso le mete più disparate, dall’Ucraina all’Iran, dalle miniere della Mongolia a Nairobi, dalle coste atlantiche al circolo polare artico. Grazie ai suoi viaggi ha avuto modo di osservare i mutamenti epocali che stanno investendo il mondo. Migrazioni, megalopoli, Zone Economiche Speciali, comunicazioni e cambiamenti climatici stanno ridisegnando la geografia planetaria: gli Stati non sono più definiti dai loro confini, bensì dai flussi di persone e di legami finanziari, commerciali ed energetici che quotidianamente li attraversano. In questo scenario anche lo scontro fra potenze assume nuove forme, trasformandosi in un forsennato tiro alla fune: gli eserciti vengono usati tanto per difendere i territori quanto le risorse e le infrastrutture che vi sono custodite. Sono i prodromi della definitiva scomparsa delle guerre? Connectography, che chiude la trilogia di cui I tre imperi e Come si governa il mondo sono i primi due volumi, è una mappa dettagliatissima che non solo ci offre una lucida analisi del presente, ma ci propone una visione molto ottimistica del futuro che ci attende: un mondo in cui le linee che lo connettono sono molte di più di quelle che lo separano. «A chi teme che il mondo stia diventando sempre più chiuso, Connectography offre una nuova prospettiva, più ottimistica». «The Economist» «La lungimiranza e l’erudizione di Parag Khanna sono impareggiabili: il futuro presidente degli Stati Uniti farà bene a leggere questo libro». Chuck Hagel, ex segretario della Difesa USA «Si tratta forse del libro più globale mai scritto. È specifico in maniera impressionante, mantenendo l’analisi su ampia scala. Se le infrastrutture determinano il destino del mondo, allora per capire dove il futuro dirige il suo corso basta seguire le reti delle supply chain descritte in questo libro». Kevin Kelly, «Wired»

HBR Guide to Office Politics HBR Guide Series

HBR Guide to Office Politics  HBR Guide Series Author Karen Dillon
ISBN-10 9781625275349
Year 2014-11-18
Pages 208
Language en
Publisher Harvard Business Review Press
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Don’t let destructive drama sideline your career. Every organization has its share of political drama: Personalities clash. Agendas compete. Turf wars erupt. But you need to work productively with your colleagues—even difficult ones—for the good of your organization and your career. How can you do that without compromising your personal values? By acknowledging that power dynamics and unwritten rules exist—and navigating them constructively. The HBR Guide to Office Politics will help you succeed at work without being a power grabber or a corporate climber. Instead you’ll cultivate a political strategy that’s authentic to you. You’ll learn how to: Gain influence without losing your integrity Contend with backstabbers and bullies Work through tough conversations Manage tensions when resources are scarce Get your share of choice assignments Accept that not all conflict is bad Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Building Your Business Case HBR Guide Series

HBR Guide to Building Your Business Case  HBR Guide Series Author Raymond Sheen
ISBN-10 9781633690035
Year 2015-06-16
Pages 176
Language en
Publisher Harvard Business Review Press
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Get your idea off the ground. You’ve got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching. The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case. You’ll learn how to: Spell out the business need for your idea Align your case with strategic goals Build the right team to shape and test your idea Calculate the return on investment Analyze risks and opportunities Present your case to stakeholders

HBR Guide to Delivering Effective Feedback HBR Guide Series

HBR Guide to Delivering Effective Feedback  HBR Guide Series Author Harvard Business Review
ISBN-10 9781633691650
Year 2016-04-19
Pages 224
Language en
Publisher Harvard Business Review Press
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Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change? Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to: • Establish trust with your direct reports • Assess their performance fairly • Emphasize improvement, even in criticism • React calmly to a defensive feedback recipient • Recognize and motivate star performers • Create individualized development plans Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Lavorare con intelligenza emotiva

Lavorare con intelligenza emotiva Author Daniel Goleman
ISBN-10 9788858618974
Year 2011-05-25T00:00:00+02:00
Pages 419
Language it
Publisher Bur
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L’ambiente di lavoro è l’ambito con cui si manifesta con maggiore evidenza l’importanza di un’intelligenza che non sia solo una logica fredda e astratta, ma una combinazione armonica di diverse capacità. È essenziale, per emergere, sapere stabilire rapporti costruttivi, affidarsi all’intuito, cogliere le correnti emotive che si stabiliscono tra le persone potenziando quelle positive e deviando quelle distruttive. Qualità indispensabili come l’ottimismo, l’adattabilità e lo spirito di iniziativa si possono apprendere e mettere in pratica. Daniel Goleman ci mostra con moltissimi esempi tratti dalla vita di tutti i giorni e dalle vicende di personaggi noti (Bill Gates), come stabilire e valorizzare le relazioni interpersonali.

HBR Guides Boxed Set 7 Books HBR Guide Series

HBR Guides Boxed Set  7 Books   HBR Guide Series Author Harvard Business Review
ISBN-10 9781633690943
Year 2015-05-05
Pages 1504
Language en
Publisher Harvard Business Review Press
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Master your most pressing professional challenges with this seven-volume set that collects the smartest best practices from leading experts all in one place. HBR Guide to Better Business Writing and HBR Guide to Persuasive Presentations help you perfect your communication skills; HBR Guide to Managing Up and Across and HBR Guide to Office Politics show you how to build the best professional relationships; HBR Guide to Finance Basics for Managers is the one book you’ll ever need to teach you about the numbers; HBR Guide to Project Management addresses tough questions such as how to manage stakeholder expectations and how to manage uncertainty in a complex project; and HBR Guide to Getting the Right Work Done goes beyond basic productivity tips to teach you how to prioritize and focus on your work. This specially priced set of the most popular books in the series makes a perfect gift for aspiring leaders looking for trusted advice. Arm yourself with the advice you need to succeed on the job, from the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.